Management of Personnel Resources
Selecting and managing the best workers for a job.
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Personnel and Human Resources
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Service Orientation
Looking for ways to help people.
Negotiation
Bringing people together to solve differences.
Persuasion
Talking people into changing their minds or their behavior.
Coordination
Changing what is done based on other people's actions.
Administrative
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Time Management
Managing your time and the time of other people.
Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
Social Perceptiveness
Understanding people's reactions.
Monitoring
Keeping track of how well people and/or groups are doing in order to make improvements.
Judgment and Decision Making
Thinking about the pros and cons of different options and picking the best one.
Active Learning
Figuring out how to use new ideas or things.
Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Instructing
Teaching people how to do something.
Complex Problem Solving
Noticing a problem and figuring out the best way to solve it.
Speaking
Talking to others.
Active Listening
Listening to others, not interrupting, and asking good questions.
Writing
Writing things for co-workers or customers.